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How b55com Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team — and how we keep that data secure.

Account data protectionJazzCash & Easypaisa payment privacyCookie and device data clarityYour right to access or delete dataRaast transaction confidentiality
b55com How b55com Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies and Account Data Practices

We handle your data with operational discipline, not just policy language. Encryption, access controls and session monitoring are all active on your account from the moment you register. Here is what that looks like in practice across four key areas.

Encryption at Rest and in Transit

All account data — including payment details linked to JazzCash, Easypaisa or Raast — is encrypted both when stored and when transmitted between your device and our servers.

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through the consent banner or your browser settings.

Account Access and OTP Verification

Login to your b55com account uses OTP verification sent to your registered mobile number. This means only you — with physical access to your SIM — can complete the sign-in step.

Data Retention and Deletion Requests

We keep your data only as long as your account is active or as required by applicable law. Submit a deletion request through support and we will confirm what can be removed and when.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or remove personal data we hold, our support team handles these requests directly. Use the channel that works for you — live chat inside your account, or email — and we will acknowledge your request and confirm next steps. Pakistan-based queries about JazzCash or Easypaisa payment records can also be raised through the same channels.

Live Chat Open the chat widget from your account dashboard and select the privacy or data request option. We respond during active support hours.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can locate your account quickly.
Account Settings Some preferences — including marketing opt-outs and cookie consent — can be adjusted directly inside your account settings without contacting support.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about data, account privacy and how to exercise your rights on b55com. Each answer reflects how the platform actually operates.

We collect your name, email, mobile number and payment method — for example JazzCash or Easypaisa. We also log your device type and IP address for security purposes during account setup.

Yes. Payment records linked to JazzCash, Easypaisa and Raast transfers are stored in encrypted form. Only authorised staff with an operational reason can access transaction-level data.

You can. Contact our support team via live chat or email with your registered mobile number. We will confirm the data we hold and share it in a readable format within a reasonable period.

Submit a deletion request through live chat or email support. We will confirm what data can be removed immediately and what must be retained under financial record-keeping obligations before proceeding.

We do not sell your data. We may share it with payment processors like JazzCash or Easypaisa to complete transactions, and with fraud-prevention services, but not for marketing by outside parties.

Account details and transaction records, including Raast payment confirmations, are held for a period after closure as required by applicable law. You can ask our support team for the specific retention period that applies to your data type.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.