Reference

Read These Terms Before You Open an Account

These terms set out the rules that apply when you create an account, make deposits using JazzCash, Easypaisa or Raast, and access any part of the b55com lobby.

Account eligibility appliesJazzCash, Easypaisa, Raast coveredPakistan-region access only where law permitsTerms updated without advance noticeYour account is personal and non-transferable
b55com Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear — whether it concerns your account wallet, a payment hold on a JazzCash or Easypaisa transaction, or eligibility for a specific section of the lobby — our support team can walk you through it. Contact us through any of the three channels below and quote your registered account number for faster resolution.

Team online

Live Chat

Start a chat session directly from your account dashboard. Quote your account ID and the specific clause or transaction you need clarified.

Email Support

Send a detailed message to our support address. Include your registered mobile number and the wallet method involved — JazzCash, Easypaisa or Raast.

In-Account Help

Open the Help section inside your account settings. Filter by topic — payments, eligibility or account rules — to find the relevant policy section quickly.

HOW WE ENFORCE THIS

Account Security and Policy Handling

Your account details, wallet linkages and transaction history are stored securely and are never shared with third parties outside of legal obligations or payment verification requirements. We apply SSL encryption across all account and payment flows, including JazzCash and Easypaisa integrations. You can request a review of your account data or raise a dispute about how a policy clause was applied by contacting support with your account reference.

Data Handling Account data including your registered mobile number and linked wallet details is stored under SSL encryption and accessed only for verification and support purposes.
Account Security Your login credentials are yours alone. We will never ask for your JazzCash or Easypaisa PIN. If you suspect misuse, contact support immediately to place a hold.
Data Retention Transaction records and account activity logs are retained for the period required under applicable regulations. You may request a summary through the in-account help portal.
Policy Change Requests To request a correction to your account record or dispute how a terms clause was applied, email support with your account ID and the specific transaction reference.

Common Questions About These Terms

These answers cover the terms questions we hear most often — from account eligibility to what happens when a JazzCash or Easypaisa deposit is flagged for verification. If your question is not here, use the live chat channel in your account.

Yes. Every deposit method — JazzCash, Easypaisa and Raast — is covered by these terms. The wallet must be registered in your own name and match your account profile.

A hold means the wallet name or mobile number did not match your account record. Contact support with your account ID and the transaction reference to resolve it quickly.

No. These terms strictly allow one account per person. Duplicate accounts are identified during payment verification and may result in permanent suspension of all linked accounts.

Updated terms are published on this page immediately upon revision. Continuing to use your account after a change is published counts as acceptance of the revised version.

Yes — live tables, slots, crash games and the sportsbook all fall under these terms. Access to specific sections depends on your region and whether local law permits it.

Email our support team with your registered account number and the specific clause in question. We will review the application and respond through your registered contact details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.